Job Title:
Administrative Assistant II
Job Code:
Posted On:
Job Type:
Full Time
Annual Pay Rate:

Category: Administrative

Shift: Day

Education: Two Year Degree

Civil Service: No

Background Investigation: Yes

Arkansas DL Required: Yes

CDL Required: No

The Administrative Assistant II position will report directly to the Human Resources Director. This position will provide high level administrative and operational support to the department. The City of Conway Human Resources Department delivers innovative and timely human resources services and leadership to enable the City, its departments, and employees to provide world class municipal services to our diverse residents and visitors. The City of Conway is an employer who values its people, creativity, quality service, integrity, open communication, mutual respect and diversity. We strive to ensure that the City has fair and equitable policies and practices, a diverse workforce, and that our interactions exhibit the highest levels of professionalism, integrity, confidentiality and sensitivity to the needs of the customers we serve.


  • Ability to provide administrative and operational support to the HR Director.
  • Must have the ability to independently manage multiple tasks and projects with competing priorities and deadlines, while continuing to organize and maintain administrative processes.
  • Must have strong Microsoft Office skills including but not limited to MS Word, MS Excel, and MS Outlook.
  • Ability to process employee status changes including pay, address, tax withholdings and benefit deductions in the City’s payroll system.
  • Ability to perform data entry and maintenance of group health, dental, life, COBRA and voluntary benefits on the respective benefit carrier’s web site.
  • Ability to audit and reconcile monthly group health, dental, life and voluntary benefit invoices and process purchase orders.
  • Ability to conduct New Hire Orientation and assist new employees with the completion of required paperwork.
  • Must be able to effectively communicate information to employees, job candidates, and the general public in reference to various HR related issues.
  • Ability to define problems, collect data, establish facts, formulate conclusions and present feasible solutions.
  • Must have effective written and oral communication skills.
  • Must have strong organizational and customer service skills.
  • Must be able to maintain strict confidentiality.
  • Must be able to occasionally work flexible hours
  • Must have and maintain a current valid Arkansas Driver’s license.
  • Associate’s degree or equivalent. A Bachelor’s degree is preferred. Applicants without a degree with at least 2 years of relevant experience may be considered.